Issues signing up for an account

If you are having trouble while trying to sign up for an account, please try the following steps:

  • Make sure you are using one of our accepted payment methods to sign up with.
  • Verify that all your information is being entered correctly in the corresponding fields and that all required fields are filled out.
  • Try clearing your browser's cache and cookies.
  • Try a different browser.
  • If you are signing up from a mobile device, try signing up from a computer.

If you still have any trouble signing up or have any further questions, please contact our support team.


Last reviewed/updated June 2019

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